Effective Date: April 23, 2025

Aether AI ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website (aetheraiagency.com) and services, including AI-driven automations, lead generation, appointment scheduling, website development, and social media management.

By using our services, you agree to the terms outlined in this policy.

1.- Information We Collect

We collect the following types of information:

✅ Personal Information: Name, email address, phone number, company name, and job title when you sign up or book a consultation at aetheraiagency.com/sign-up. Payment information (if applicable) for billing purposes.

✅ Automatically Collected Information: IP address, device type, browser type, and location. Usage data, including pages visited, time spent on pages, and interactions with site features. Cookies and tracking technologies (see Section 7).

✅ Communications: Messages, feedback, and inquiries sent through our website, email, or SMS. Responses to surveys or marketing communications.

2.- How We Use Your Information

We use your information to:

✅ Provide and improve our AI-driven services, including appointment scheduling, lead generation, and SMS/email/call automations.

✅ Send automated SMS notifications and reminders for appointments, as outlined in Section 3.

✅ Process transactions and manage billing for our services.

✅ Send service updates, promotional offers, and relevant content (you can opt out of marketing communications).

✅ Respond to customer service requests and provide support.

✅ Personalize your experience based on preferences and behavior.

✅ Ensure the security and integrity of our website and services.

3.- SMS Notifications and Consent

We collect phone numbers to send automated SMS notifications and reminders for appointments. By providing your phone number and checking the consent box at aetheraiagency.com/sign-up, you agree to receive SMS messages from Aether AI via our number +1 (520) 313 9319. These messages include appointment confirmations, reminders, and follow-ups. You can opt out at any time by replying STOP to any message, which will unsubscribe you from future SMS communications.

4.- How We Share Your Information

We do not sell your personal information. We may share your information with:

✅ Service Providers: Third-party companies that help us deliver services, such as GoHighLevel for SMS messaging and automation (see GoHighLevel’s Privacy Policy at https://www.gohighlevel.com/privacy-policy), and payment processors like Stripe or PayPal.

✅ Legal and Regulatory Authorities: If required by law or to protect against fraud or illegal activities.

✅ Business Transfers: In case of a merger, sale, or transfer of assets, your data may be transferred to the new entity. Your data may be transferred to the United States for processing by our service providers. We ensure appropriate safeguards, such as Standard Contractual Clauses, for international transfers.

5.- Data Retention

We retain your personal information, including SMS-related data, for 1 year after your last interaction with our services, unless a longer period is required to:

✅ Provide you with our services.

✅ Comply with legal obligations.

✅ Resolve disputes and enforce our agreements.

6.- Your Rights

You have the following rights regarding your personal information:

✅ Access and Correction: You can request access to your data and update or correct inaccuracies.

✅ Deletion: You may request that we delete your personal information, subject to certain legal requirements.

✅ Opt-Out: You can opt out of marketing communications by following the unsubscribe link or contacting us. For SMS, reply STOP to any message.

✅ CCPA (California Residents): Under the California Consumer Privacy Act, you have the right to opt out of the sale of your personal information. We do not sell your data, but you can contact us to exercise other CCPA rights, such as requesting data deletion.

✅ GDPR (EU Residents): If you are in the EU, under the GDPR, you have the right to data portability, to withdraw consent, and to object to processing. We process your data based on your consent for SMS notifications and legitimate interest for service delivery. To exercise these rights, contact us at [email protected].

7.- Cookies and Tracking Technologies

We use cookies and similar technologies to:

✅ Remember your preferences and settings.

✅ Analyze website traffic and user behavior (e.g., for AI ad targeting on Meta or TikTok).

✅ Improve the functionality and user experience of our site. You can control cookie settings through your browser. Disabling cookies may limit certain features of the site.

8.- Data Security

We implement industry-standard security measures, including:

✅ SSL encryption for data transmission.

✅ Secure data storage and restricted access via third-party platforms like GoHighLevel.

✅ Regular monitoring for potential vulnerabilities. While we take reasonable steps to protect your data, no system is completely secure, and we cannot guarantee absolute security.

9.- Children’s Privacy

Our services are not directed toward individuals under the age of 13. We do not knowingly collect personal data from children without parental consent.

10.- Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with the updated effective date.

Continued use of our services after changes constitutes acceptance of the updated policy.

11.- Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, contact us at:

✅ Email: [email protected]

✅ Address: 995 E Frontage Rd, Rio Rico, AZ 85648

✅ +1 (520) 313 9319

By using Aether AI’s services, you agree to the terms outlined in this Privacy Policy.